Suncrest Hospice

in Austin, Texas is a For-Profit hospice care facility first certified to accept Medicare payments on July 23, 2020. Extensive health outcomes, ratings, and more are accessible on their profile below.


Patient Ratings
Please rate how you felt your loved or yourself have been treated at Suncrest Hospice below to help others make a more informed decision. Thank you.
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Address:

Suncrest Hospice
9020 N Capital Of Texas Hwy, Suite I-360
Austin, TX 78759 [Travis county]

Phone Number:

(512) 543-1381

Ownership Type:

For-Profit

Medicare Certified on:

July 23, 2020


Caretaker Survey

The opinions below are from people who looked after the patient before they moved to hospice care. We use a scale from 0 to 100 to measure these opinions. If half of the people agree on something, the score would be 50%, and it works the same way for other percentages.



The hospice team did |not| provide the right amount of emotional and spiritual support

9%


The hospice team provided the right amount of emotional and spiritual support

91%


Caregivers rated the hospice agency a 6 or lower

4%


Caregivers rated the hospice agency a 7 or 8

14%


Caregivers rated the hospice agency a 9 or 10

82%


NO, they would probably not or definitely not recommend the hospice

5%


YES, they would probably recommend the hospice

12%


YES, they would definitely recommend the hospice

83%


The hospice team sometimes or never treated the patient with respect

1%


The hospice team usually treated the patient with respect

6%


The hospice team always treated the patient with respect

93%


The patient sometimes or never got the help they needed for pain and symptoms

8%


The patient usually got the help they needed for pain and symptoms

15%


The patient always got the help they needed for pain and symptoms

77%


The hospice team sometimes or never communicated well

8%


The hospice team usually communicated well

13%


The hospice team always communicated well

79%


The hospice team sometimes or never provided timely help

5%


The hospice team usually provided timely help

15%


The hospice team always provided timely help

80%


They did not receive the training they needed

15%


They somewhat received the training they needed

25%


They definitely received the training they needed

60%



Survey Results


The following survey results indicate how Suncrest Hospice did on a variety of measures.
HCI stands for: Hospice Care Index

Hospice and Palliative Care Treatment Preferences

The rate at which a hospice respects and follows the patient's wishes for care regarding treatment preferences

99.8


Beliefs & Values Addressed (if desired by the patient)

The rate at which a hospice addresses and respects the patient's beliefs and values if desired by the patient

99.8


Hospice and Palliative Care Pain Screening

The rate at which a hospice screens patients for pain

100.0


Hospice and Palliative Care Pain Assessment

The rate at which a hospice assesses and evaluates the patient's pain

100.0


Hospice and Palliative Care Dyspnea Screening

The rate at which a hospice screens patients for difficulties with breathing

100.0


Hospice and Palliative Care Dyspnea Treatment

The rate at which a hospice treats and manages the patient's breathing difficulties

99.6


Patient Treated with an Opioid Who Are Given a Bowel Regimen

100.0


Hospice and Palliative Care Composite Process Measure

The rate at which a hospice provides comprehensive care

99.5


Hospice Visits in the Last Days of Life

The rate at which hospice visits are provided in the last days of life

88.1


Hospice Care Index Overall Score

The rate at which the hospice care index overall score is observed

9.0

1 to 10 scale of how CMS scored this hospice (10 being highest)


CHC/GIP provided (% days)

0.0


CHC/GIP provided (% days)

49


Gaps in nursing visits (% elections)

37.8


Gaps in nursing visits (% elections)

24


Early live discharges (% live discharges)

The rate at which early live discharges are observed

10.7

Early live discharges (% live discharges)


Early live discharges (% live discharges)

79


Late live discharges (% live discharges)

The rate at which late live discharges are observed

15.5

% live discharges observed rate at facility


Late live discharges (% live discharges)

6


Burdensome transitions, Type 1 (% live discharges)

The rate at which burdensome transitions, Type 1, are observed

21.4

Burdensome transitions, Type 1 (% live discharges) observed rate at facility


Burdensome transitions, Type 1 (% live discharges)

96


Burdensome transitions, Type 2 (% live discharges)

The rate at which burdensome transitions, Type 2, are observed

2.4

Burdensome transitions, Type 2 (% live discharges) observed rate at facility


Burdensome transitions, Type 2 (% live discharges)

64


Per-beneficiary spending (U.S. dollars $)

The rate at which per-beneficiary spending is observed

16,171

Per-beneficiary spending (U.S. dollars $)


Per-beneficiary spending (U.S. dollars $)

53


Nurse care minutes per routine home care days (minutes)

The rate at which skilled nursing care minutes per routine home care days are observed

13.4

Skilled nursing care minutes per routine home care days


Nurse care minutes per routine home care days (minutes)

62


Skilled nursing minutes on weekends (% minutes)

The rate at which skilled nursing minutes on weekends are observed

7.5

Skilled nursing minutes on weekends (% minutes)


Skilled nursing minutes on weekends (% minutes)

45


Visits near death (% decedents)

The rate at which visits near death are observed

98.8

Visits near death (% decedents) observed rate at facility


Visits near death (% decedents)

92